Improvement in Management of Oral Medications, or M2020, is one of the most impactful—and often misunderstood—quality measures in home health. Accurate scoring requires more than documenting whether a patient takes medications. Clinicians must assess the patient’s ability to safely manage oral medications independently, understand the assistance required and capture changes in function throughout the episode of care. 

This webinar will take a deeper look at M2020: what it measures, why it matters and where agencies often run into challenges. Michelle Horner and Lisa Selman-Holman will break down M2020’s impact on Star Ratings and Home Health Value-Based Purchasing, common documentation pitfalls and practical ways agencies can use assessment strategies, quality data and performance analytics to identify opportunities for improvement. 

What You'll Learn

• What M2020 measures and why it matters for home health agencies
• How M2020 impacts Star Ratings and HHVBP performance
• Common assessment and documentation challenges that contribute to inaccurate scoring
• Practical techniques for evaluating a patient's ability to manage oral medications
• How agencies can use quality and performance data to monitor trends and support QAPI initiatives

Who Should Attend

• Home health administrators and executive leaders
• Clinical, operations and quality leaders
• OASIS specialists and QA teams
• Educators and clinical managers
• HHVBP, Star Ratings and performance improvement stakeholders