[Free Webinar] Understanding Non-Hospice Spending
Non-hospice spending is becoming an increasingly important part of how hospice performance is understood, evaluated and compared. As CMS continues to expand its use of claims-based data, hospice organizations need to understand not only the care they provide directly, but also the Medicare spending that occurs outside the hospice benefit during a patient’s hospice stay.
This webinar will take a deeper look at non-hospice spending: what it is, how it is identified and why it matters. Lindsay Doak and Catherine Spangler will break down how non-hospice spending influences the proposed Service and Spending Variation Index (SSVI), how providers can begin interpreting this data and what it may signal about utilization, care coordination and hospice quality.
The session will also explore practical considerations for determining what may or may not be related to hospice care, why these distinctions are not always straightforward and how agencies can use data to better understand patterns that may impact quality measurement, compliance risk and overall performance.
What You'll Learn
- What non-hospice spending is and why it matters for hospice providers
- How Medicare claims data is used to identify non-hospice spending
- How to decide what spending may or may not be related to hospice care
- Why non-hospice spending is important to SSVI, quality measurement and performance trends
- How agencies can use data to better understand utilization patterns and potential risk areas
Who Should Attend
- Hospice administrators and executive leaders
- Clinical, operations and quality leaders
- Compliance and reporting professionals
- Finance, revenue cycle and strategy teams
- Anyone responsible for hospice performance, quality data or SSVI analysis
Meet your speakers

Lindsay Doak
Vice President of Data and Research | HealthPivots & Netsmart
Lindsay Doak is Vice President of Data and Research at HealthPivots, where she leads analytics and research initiatives supporting value-based care, quality improvement and performance measurement across the healthcare at home continuum. She brings 20 years of experience in home health and hospice, with deep expertise in industry education, data analytics and HHCAHPS performance.
Lindsay also serves as Chair of the National Healthcare at Home Best Practice Study, and former Chair of the National Patient and Family Satisfaction Quality Improvement Project. Working with providers and industry leaders to identify and share best practices that improve outcomes, patient experience and value-based performance in home-based care.

Catherine Spangler RN, BSN, CHS-C
Vice President of Clinical Services and Sales | Hospi Corporation
Catherine Spangler, RN, BSN, CHS-C is a hospice executive and consultant with more than 25 years of experience in hospice, palliative care, and post-acute healthcare leadership. She currently serves as Senior Vice President of Clinical Services and Sales at Hospi Corporation, where she leads national clinical strategy, education, and implementation initiatives across hospice organizations.
Throughout her career, Catherine has held executive leadership roles overseeing multi-site hospice operations, compliance, quality, reimbursement, and growth, as well as consulting roles focused on regulatory readiness and operational improvement. As a former hospice founder and executive leader, she brings practical expertise in translating regulatory changes into actionable strategies that support quality outcomes, compliance, and financial sustainability.



