A fresh, hands-on approach to Five-Star success
The CMS Five-Star program is constantly evolving, and keeping up is key to staying ahead. But let’s be real — technical manuals don’t always give you the practical insights you need to make real improvements.
This webinar goes beyond the basics, exploring data-driven insights that can help you boost ratings and tackle challenges. In this session, we break down the latest Five-Star updates and share a clear roadmap to strengthen performance in Health Inspections, Staffing, and Quality.
You’ll walk away with practical strategies, real-world examples, and tips you can put into practice right away. If you’re looking for a fresh, hands-on approach to Five-Star success, this session will show you how to use benchmarks and data to build a strong, proactive game plan.
What you’ll learn
- Two key takeaways for each Five-Star domain that can lead to big improvements.
- How to design actionable improvement plans based on what you learn.
- Robust defense strategies against potential negative Five-Star ratings.
[Webinar] Elevate Your Five-Star
Hidden SNF Insights for Health Inspections, Staffing & Quality
About your expert
Steven Littlehale, MS, RN, CNS
Chief Innovation Officer at Zimmet Healthcare Services Group, LLC
An internationally known author and speaker on a broad range of health care and post-acute care topics, Steven’s ability to synthesize complex information to strategic and tactical excellence has been the hallmark of his career.
He has had the honor of presenting widely popular keynote programs with dozens of national and state healthcare associations, along with NIC, DRI, AHLA, HCCA, LTC 100, Senior Care 360, HUD and commercial lenders.
His numerous publications include various professional journal articles as well as a popular monthly blog in McKnight’s Long-Term Care News.
Steven brings a career spanning more than 30 years ranging from direct nursing care to education, research and analytics, quality assurance/improvement, and consulting. He has a BS in nursing from the University of Vermont and an MS in nursing from Georgetown University.
Steven is a gerontological clinical specialist, whose greatest professional joy is to celebrate those who share his passion for quality care for our nation’s elders.
13 Comments on “[Webinar recording] Elevate Your Five-Star: Hidden SNF Insights for Health Inspections, Staffing & Quality”
Thank you I love your webinars literature
Ty
Looking forward to being enlightened
Looking forward to learn more about Five Star Rating.
See you there! 🙂
Looking forward for this meeting. Thank you.
See you there! 🙂
Steven Littlehale always takes complex information and makes it easy! A practical application approach that makes the learner feel smarter!
Looking forward to the inservice
NAB approved for CEUs ?
Hi Shannon — I’m sorry, we do not currently offer CEUs for webinars.
I just listened to this webinar & it was so helpful!!
We have a really big problem & cannot get any help. I have contacted SimpleLTC, PCC, THMP, CMS technical support (IQIES), CMS Nursing Home Staffing & Noone can help. I’m hoping & praying you might can steer us in the right direction, I’m running out of people to turn to!
There were several MDSs that were done with a submission requirement of 2 coded in A0410 that were transmitted, accepted, LTCMIs were processed/complete & the RUGs are on the MESAV, BUT, they did NOT get counted on the PBJ census. This started about 6 months ago & the set up issue in PCC has now been corrected.
There are 15 residents on the “MDS 3.0 Missing OBRA Assessment Report”. What they all have in common is they all have many MDSs that were transmitted with a 2 in A0410 starting middle of May 2024.
We tried to modify those MDSs & change A0410, but they rejected with an error message that states “the facility ID & submission required items cannot be changed with a modification request”.
The question is, how can we change these COMPLETED/SUBMITTED MDSs from a 2 to a 3 in A0410? & will this even fix the census issue? We are a 30 bed facility, our census shows 15!!
Thank you for your time, hoping to hear back from you 🙂
Hi Sharon! Thanks for reaching out – I just sent you an email 🙂